Alex Polizzi transforms another hotel. She visits the Swan Hotel in Norfolk. With 15 empty bedrooms and a deserted restaurant, the establishment is in crisis.
Alex Polizzi tries to stop floating hotel the African Queen from sinking. With the boat running at just 30 per cent occupancy, the owners are at breaking point.
Alex Polizzi transforms hotels across the UK. She attempts to help the struggling Sunnyside Hotel in Blackpool. Can she overcome their doubts and improve the service?
